business challenges we want to help you solve
Rising costs of marketing - With the age of social distancing, more and more Kenyans are consuming digital content through digital channels. This has seen a huge surge in demand from many offline advertisers moving to online digital advertising and online delivery services. Which has driven marketing costs.
Online Reputation - With the rise of digital marketing and social media, losing your customers to poor customer service happens faster than you can blink. Plus, today your customers demand more meaning connections with your brand that goes far beyond your goods and services.
High Attrition Rate - Customer attrition or churn is a major reason why most businesses go out of business. Focusing purely on new customers acquisition raises your attrition rate and ultimately becomes an unviable way to grows your business.
Delivery Services - With commissions fees as high as 30% on gross sales, relying on delivery services (especially when servicing existing customers) is the hugest mistake we are seeing business make right now.
Social Distancing - Fewer walk-ins and limited space mean your business has to adapt to taking orders online ordering or via the phone.
Marketing priority - Juggling multiple tasks means you're not spending enough time on perfecting your marketing strategies which are slowing your potential.
Marketing Attribution - Not knowing how well your marketing is working means your wasting money on ineffective marketing that does your business more harm than good. Or worse, shutting down marketing that actually works.